Communications Manager, Social Media

Employer: 

 Johnson Controls

Job Type: 

 Full-time

Johnson Controls is a global diversified technology and industrial leader serving customers in over 150 countries. Our 142,000 employees create quality products, services and solutions to optimize energy and operational efficiencies of buildings; lead-acid automotive batteries and advanced batteries for hybrid and electric vehicles; and interior systems for automobiles. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. Through our growth strategies and by increasing market share we are committed to delivering value to shareholders and making our customers successful. JCI is an Equal Opportunity/Affirmative Action employer, and as such does not discriminate in its recruiting and selection process based on disability or handicap status. If you are a person with a disability and you need an accommodation during the application process, please call our Talent Acquisition Hotline at (414)-524-8999 and press option #0.

 

The Manager, Social Media will support the social media area, including supporting the development and execution of the social media strategy, and underlying processes and tactics to assist in supporting and advancing the corporate communications objectives globally.  This individual will conduct relevant research in social media, identifying the channels for focus in social media.  The manager will assist in the implementation of the revised policy for social media and the development of an on-line training program for all employees globally and the follow-on communication of the company policy and program in social media.  Further, the position will be responsible for the day-to-day evaluation of social media through metric reports and analysis and identify ways in which to improve the company's position in social media.

 

Primary Duties:

• Conduct ongoing reviews of the company and its competitors in social media and regularly conduct benchmarking to ensure the company is utilizing state of the art practices in its social media program
• Assist in the development and global roll-out of a social media program.  This includes piloting training, ensuring the policy is updated as needed, and the identification of brand ambassadors to advance and protect the reputation of the company oversee and monitor the company's presence in social media and serve to mitigate issues as they occur.
• Regularly reviewing competitors and identifying opportunities and issues with the company to improve its competitive position in social media
• Assist in the development of a recruitment social media site for human resources as a pilot experience and ways to improve our identification of talent through the use of social media.
• Ensuring alignment of social media content with the brand strategy platform and company standards.
• Work with the other communication leaders and professionals, specifically media relations, internal communications and advertising and brand to ensure that work is in sync and collaborative.
• Develop social media sites as needed and support that with appropriate staff within corporate and the business units. Work with other functional teams at the corporate level to develop social media sites. Ensure that brand ambassadors participate in online conversations as deemed necessary

 

Qualifications

• Undergraduate and Master's degree in related area
• Minimum of 5 years working experience with at least 2 years working in a related communications field in a corporate/business unit setting, or related combination of experience and education
• Comprehensive understanding of media
• Understanding of editorial concepts for social media
• Demonstrated success in communications
• Excellent verbal and writing skills
• Outstanding project management skill, superior organization and process management capabilities
• Should have strong understanding of media management tools and researches methodologies.
• Superior writing, strategy, analytical and communication skills.
• Ability to advance beyond this position is an imperative as the organization works to increase and enhance its communication talent base.

Email resume to maureen.l.norton@jci.com